
Outpatient clinic patient flow diagram template
Five steps from arrival to consultation · Tests or referral decision with checkout · Wait-time table with owners and timestamps
Preview and use template →Patient flow, quality improvement and organisational diagrams for healthcare operations teams. These are planning examples, not clinical guidance.
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Five steps from arrival to consultation · Tests or referral decision with checkout · Wait-time table with owners and timestamps
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Five lanes from ward doctor to family · Ready-to-leave decision with a not-yet path · TTO, transport and final-check handovers
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Aim, measure and change idea · Filled-in Plan, Do, Study and Act panels · Cycle log and decision note
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Aim with a target and date · Primary and secondary drivers · Change ideas and three types of measure
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Ward plan with each fall plotted · Falls by time of day chart · Clusters and a change to test
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Arrivals per hour and occupancy line · Annotated pressure points · Breach reason tally and next step
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Walk-in and ambulance arrival routes · Streaming to five areas of the ED · Waiting re-check loop and timestamps
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Ward floor plan with bays and rooms · Before and after routes with numbered stops · Measures table and change to test
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Weekly referrals and clinic slots · Waiting list growth · Gap and fixes to test
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Process at the centre · Inputs and outputs · Resources, people, methods and measures
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Board and four committees · Executive team · Clinical divisions and their services
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Clinical team in the inner ring · Support team in the outer ring · What each role is for
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Pathway steps on a weeks axis · Waits highlighted between steps · 18-week standard and patient comments
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Five vertical swimlanes · Completeness check with resubmit loop · Accept, advice-only and redirect outcomes
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Immediate actions and reporting · Review route set by local policy · Learning shared and report closed
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Booking, confirmation and reminder steps · Cancellation route that refills the slot · DNA route with rebook or discharge
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Four headline capacity counts · Ward-by-ward position · Actions agreed at the huddle
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Strengths, weaknesses, opportunities and threats · Four sets of strategies · An example community health service
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Weekly counts over 20 weeks · Tests of change marked on the chart · Medians before and after, and delay reasons
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Power and interest grid · Stakeholder notes in four quadrants · Engagement plan with owners
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