IT and security / Free editable template

SOC alert triage flowchart template

A SOC triage flowchart helps analysts handle a high volume of alerts consistently. This example enriches each alert with asset, user and threat intelligence, decides whether it is a true positive, tunes the detection if not, scores severity, and either resolves it with a playbook or escalates to a specialist and incident response.

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SOC alert triage flowchart example showing enrichment and true or false positive decision, detection tuning feedback loop, severity routes and escalation
Everything in this example is editable. Replace the labels, move the shapes and adapt the layout to your work.

How to use this template

  1. Enrich before deciding

    Pull in who the user is, what the asset does and what threat intelligence says before judging the alert. Context prevents most wrong calls.

  2. Tune noisy rules

    Every false positive should feed back into the detection rules. Alert fatigue is a bigger risk than a missed tuning task.

  3. Escalate clearly

    Define what makes an alert high severity and who takes it next, so analysts do not hesitate.

Questions about this template

How do I read the two decision points on this flowchart?

The first asks whether the alert is a true positive; if not, you tune the rule and close it. The second sends low or medium severity to L1 and high severity to L2 or incident response.

Do I need an account to use it?

No. Open the template and edit it in your browser. Your work saves on this device. An account is optional if you want to sync your workspace.

Can I export the finished diagram?

Yes. Use Export in the editor to save a PNG, SVG or PDF, or download an editable .epicdraw backup.

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