Operations / Free editable template

Order fulfilment SIPOC template

Define the boundaries of an order-to-delivery process before mapping every task. This SIPOC example connects suppliers, inputs, process stages, outputs and customers to support a shared discussion about fulfilment.

Use this template →See the example ↓

No account needed · Opens as your own editable page

Preview the order fulfilment sipoc

View full-size preview ↗
Order fulfilment SIPOC example showing suppliers and required inputs, high-level fulfilment stages, outputs, customers and requirements
Everything in this example is editable. Replace the labels, move the shapes and adapt the layout to your work.

How to use this template

  1. Agree the start and end

    Decide whether the process begins with an order, payment confirmation or release to the warehouse. Choose the delivery or confirmation event that ends it.

  2. Fill the five columns

    Replace the sample suppliers and inputs with the people, systems and information your fulfilment process depends on. Match each output to its recipient.

  3. Check requirements with the team

    Review the map with order management, warehouse and customer support colleagues. Note missing inputs or unclear output requirements for further investigation.

Questions about this template

What does SIPOC stand for?

SIPOC stands for Suppliers, Inputs, Process, Outputs and Customers. These five columns describe a process and its boundaries.

Do I need an account to use it?

No. Open the template and edit it in your browser. Your work saves on this device. An account is optional if you want to sync your workspace.

Can I export the finished diagram?

Yes. Use Export in the editor to save a PNG, SVG or PDF, or download an editable .epicdraw backup.

Browse this category →