
KYC customer onboarding process template
Three checks run in parallel · Risk rating with two due diligence routes · Decline route and suspicion note
Preview and use template →A loan approval process map shows how an application moves from first contact to funds in the borrower's account. This example runs across applicant, loan officer, underwriting, credit committee and operations lanes, with a missing-documents loop, an underwriting mandate check that sends larger loans to committee, and the signing and disbursement steps.
This is a planning example, not financial, accounting, tax or legal advice. Check your own policies, auditors and local rules.
No account needed · Opens as your own editable page

Write the documents each loan type needs next to the check step. Most delays come from incomplete applications.
Show which loans underwriting can approve alone and which go to committee, by amount or risk.
Measure how long applications sit at each step and set a target for the decision. Applicants notice waiting more than anything else.
Loans above the underwriter's mandate go to a credit committee instead. Edit the mandate limit in the decision box to match your lending policy.
No. Open the template and edit it in your browser. Your work saves on this device. An account is optional if you want to sync your workspace.
Yes. Use Export in the editor to save a PNG, SVG or PDF, or download an editable .epicdraw backup.