Sales / Free editable template

Cold call script flowchart template

A cold call script works best as a set of branches rather than a speech. This example starts with a short opener and branches on the four most common answers: go on, not interested, busy now and wrong person. Each branch shows the rep's next line in a speech bubble and ends in a clear outcome, from a booked meeting to a polite exit.

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Preview the cold call script flowchart

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Cold call script flowchart example showing opener and branching replies, next lines as speech bubbles, an outcome at the end of every path
Everything in this example is editable. Replace the labels, move the shapes and adapt the layout to your work.

How to use this template

  1. Write a short opener

    Say who you are and ask for 30 seconds. Keep it under 20 words.

  2. Branch on real answers

    Listen to your call recordings and list the four or five things prospects actually say. Write one next line for each.

  3. End every path

    Make sure each branch ends in an outcome you can log: meeting booked, call back, referral or nurture.

Questions about this template

Can I rewrite the lines in each bubble?

Yes. Replace the example lines with your own opener and responses, and add a branch for any reply your reps hear often.

Do I need an account to use it?

No. Open the template and edit it in your browser. Your work saves on this device. An account is optional if you want to sync your workspace.

Can I export the finished diagram?

Yes. Use Export in the editor to save a PNG, SVG or PDF, or download an editable .epicdraw backup.