Design / Free editable template

First-value onboarding map template

Define a result the person can use, then work backwards. Keep the inputs needed for that result, give later choices a destination, and map recovery before showing success.

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No account needed · Opens as your own editable page

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First-value onboarding map example showing define the person, entry point and useful result., give each required input a reason., keep later choices reachable.
Everything in this example is editable. Replace the labels, move the shapes and adapt the layout to your work.

How to use this template

  1. Define a recognisable useful result

    Onboarding tours introduce features before a useful outcome.

  2. Separate required inputs from later choices

    Map the steps needed for a useful first saved plan.

  3. Draw the route and recovery states

    Start from a useful result. Connect inputs and guidance to the current task. Keep deferred choices accessible. Verify saving before showing success. Review usefulness with intended users.

Questions about this template

What counts as the first useful result on this map?

It is the point where the user has a saved plan they can come back to, shown in the first useful result card. Change it to the outcome that matters in your own product.

Do I need an account to use it?

No. Open the template and edit it in your browser. Your work saves on this device. An account is optional if you want to sync your workspace.

Can I export the finished diagram?

Yes. Use Export in the editor to save a PNG, SVG or PDF, or download an editable .epicdraw backup.

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