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     "text": "Your flowchart and review checklist",
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     "text": "STARTER · Draw the usual route straight through each row, then add exceptions on sand cards. Replace every line with your own process.",
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     "text": "START\nWhat sets this\nprocess off?",
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     "text": "1 · FIRST STEP\nWho does what, in one line.",
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     "text": "First yes or\nno question?",
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     "id": "fault",
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     "text": "EXCEPTION\nWhat happens on this answer, and who does it?",
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     "text": "EXCEPTION\nWhat happens on this answer, and who does it?",
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     "text": "END\nWhat is true\nif it stops here?",
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     "text": "EXCEPTION\nWhat happens on this answer, and who does it?",
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     "text": "REVIEW QUESTION\nCan someone new reach an end without asking you?\nGive them one real case and let them trace it aloud.",
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     "text": "STILL OPEN\nWrite each unanswered question here, with who decides.",
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