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          "text": "System shows stock that is not on the shelf\nNOT CHECKED",
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          "text": "Orders placed after 3pm are released next morning\nCONFIRMED: 41 of 62 late orders",
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          "text": "Why? Checkout promises next day until 5pm\nCONFIRMED: read on the live site",
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          "id": "systems-cause1",
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          "text": "Printer jams hold packed orders\nRULED OUT: 2 short stops logged",
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        {
          "id": "systems-cause2",
          "type": "round",
          "text": "Scanners drop wifi in bay 4\nNOT CHECKED",
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        {
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          "text": "New starters pick more slowly\nRULED OUT: spread across all pickers",
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          "text": "EVIDENCE WORKSHEET\n1. Released next morning · Check: order and release times · Found: 41 placed after 3pm; checkout promises 5pm · CONFIRMED\n2. Packed after collection · Check: pack scans against the carrier manifest · Found: 14 packed after 4:30pm · CONFIRMED\n3. Printer jams · Check: printer log for October · Found: 2 stops, under 10 minutes each · RULED OUT\n4. New starters slower · Check: late orders by picker · Found: spread across all pickers · RULED OUT\n5. Stock not on the shelf · Check: count 50 fast-moving lines · Found: not checked yet · OPEN\nNEXT CHECK: stock count by 20 November. Owner: Sam Okoro, warehouse lead.",
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